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DriveWise

Client FAQ's

Frequently Asked Questions

How do I contact someone if I am having technical issues?

Where do I login to view my ticketing information?

When will someone get back to me?

What site do I go to in order login to view/update/edit/add technical requests?

What if I forgot my password?

 

 


 

How do I contact someone if I am having a technical issue?

You can contact our customer support at any time, day or night at info [at] drivewisecanada [dot] com. You can also call the office during daytime hours at 705-730-1130

 


 

Where do I login to view my ticketing information?

You can view your account and login at http://www.drivewisecanada.com/cgi-bin/support/login.cgi to view all of your account information

 


 

When will someone get back to me?

If you do not speak directly with a representative, the message will be answered as soon as possible.

 


 

What site do I go to in order login to view/update/edit/add technical requests?

You can change/edit/update/view/add technical requests after http://www.drivewisecanada.com/cgi-bin/support/login.cgi to view all of your account information

 

 


 

 

What if I forget my password?

You can send a password request by clicking "Forgot/Lost Password" at the login screen. That will take you to http://www.drivewisecanada.com/cgi-bin/support/lostps.cgi

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